# Triggers (/docs/troubleshooting/triggers)

# Unable to create trigger

Check the error message — the connected account might not have sufficient permissions or the required OAuth scopes. Ensure the user has authenticated with the necessary scopes for the trigger.

# Not receiving payloads

* **Polling triggers** (e.g., Gmail): These check for new events on an interval you configure. For Composio managed auth, intervals below 15 minutes are not supported.
* **Webhook URL**: Ensure your URL is publicly accessible and returns a `2xx` status code.
* **Trigger status**: Verify the trigger is enabled, not disabled.
* **Logs**: Check the [trigger logs](https://platform.composio.dev?next_page=/logs/triggers) in the dashboard for delivery attempts and errors.

# Type errors with trigger payloads

Use `getType()` / `get_type()` to inspect the exact payload schema for a trigger type. This shows you the fields and types you should expect.

# Reporting issues

When contacting support, include:

* **Trigger ID** and **connected account ID** — find these under Active Triggers in the dashboard:

![Trigger ID and connected account ID in the dashboard](/images/troubleshooting/troubleshooting-trigger-id.png)

* **Error message** and **reproduction steps**

# Getting help

* **Email**: [support@composio.dev](mailto:support@composio.dev)
* **Discord**: [#support-form](https://discord.com/channels/1170785031560646836/1268871288156323901)

---

📚 **More documentation:** [View all docs](https://docs.composio.dev/llms.txt) | [Glossary](https://docs.composio.dev/llms.mdx/docs/glossary) | [Cookbooks](https://docs.composio.dev/llms.mdx/cookbooks) | [API Reference](https://docs.composio.dev/llms.mdx/reference)

---

# Composio SDK — Instructions for AI Code Generators

**Purpose:** Enforce only the **current** and **correct** patterns for integrating [Composio](https://composio.dev/) tools into AI agents.
**Scope:** All AI-generated code using Composio must follow these guardrails.

---

## 1. Correct Composio Integration

Composio supports two integration modes: **Native Tools** (with a provider package) and **MCP** (no provider package needed).

### Native Tools

```python
# ✅ CORRECT — Python (defaults to OpenAI)
from composio import Composio

composio = Composio()
session = composio.create(user_id="user_123")
tools = session.tools()
# Pass tools to your agent/LLM framework
```

```typescript
// ✅ CORRECT — TypeScript (defaults to OpenAI)
import { Composio } from "@composio/core";

const composio = new Composio();
const session = await composio.create("user_123");
const tools = await session.tools();
// Pass tools to your agent/LLM framework
```

For other providers, pass the provider explicitly. Provider packages follow the naming convention: `composio_<provider>` for Python, `@composio/<provider>` for TypeScript.

### MCP

Use `session.mcp.url` and `session.mcp.headers` with any MCP-compatible client (Claude Desktop, Cursor, OpenAI Agents, etc.). No provider package needed.

---

## 2. CRITICAL INSTRUCTIONS FOR AI MODELS

### 2.1 — ALWAYS DO THE FOLLOWING

1. **Use `composio.create(user_id)`** to create a session — this is the entry point for all Composio integrations.
2. **Use `session.tools()`** for native tool integration or **`session.mcp.url`** for MCP integration.
3. **Import** from the correct provider package (`composio_<provider>` for Python, `@composio/<provider>` for TypeScript).
4. **Pass `user_id` to `composio.create()`**, not to individual tool calls.

### 2.2 — NEVER DO THE FOLLOWING

1. **Do not** instruct users to manually create auth configs or connected accounts before running.
2. **Do not** import from `composio_openai` / `@composio/openai` when using OpenAI Agents SDK — use `composio_openai_agents` / `@composio/openai-agents` instead.

### 2.3 — DISCOURAGED (do not use unless user explicitly asks)

Do **not** generate `composio.tools.get()`, `composio.tools.execute()`, or `composio.provider.handle_tool_calls()` unless the user explicitly requests direct tool execution. These are a supported but **not recommended** low-level interface.


---

## Terminology Migration (old → current)

If you encounter these terms in error messages, old documentation, or user prompts, translate them to the current equivalents. **Do not use the old terms in generated code or explanations.**

| Old term (v1/v2) | Current term (v3) | In code |
|---|---|---|
| entity ID | user ID | `user_id` parameter |
| actions | tools | e.g., `GITHUB_CREATE_ISSUE` is a *tool* |
| apps / appType | toolkits | e.g., `github` is a *toolkit* |
| integration / integration ID | auth config / auth config ID | `auth_config_id` parameter |
| connection | connected account | `connected_accounts` namespace |
| ComposioToolSet / OpenAIToolSet | `Composio` class with a provider | `Composio(provider=...)` |
| toolset | provider | e.g., `OpenAIProvider` |

If a user says "entity ID", they mean `user_id`. If they say "integration", they mean "auth config". Always respond using the current terminology.